WEBOST (PTY) LTD • POPIA • LAST UPDATED: 10 NOVEMBER 2026 • SYSTEMS + CONSULTING ONLY • SERVING ALL OF SA
This policy explains how WEBOST (Pty) Ltd (“WEBOST”, “we”, “us”) collects, uses, stores and protects your personal information in terms of the Protection of Personal Information Act, 4 of 2013 (POPIA). It applies to webost.co.za, all WEBOST Systems — Ordering, Booking, Enrolment, Online Store, Courier, Quotes, PWA App, Custom System — All Managed — WEBOST Market, and WEBOST Consulting — Marketing, Business Formation, Research, Compliance, Advice + Implementation. WEBOST is based in Marlboro, Sandton, 2063 and serves all of South Africa 100% online. All pricing is on pricing.php. Domain Search is in the menu only. WEBOST does NOT collect delivery pins, live location, or relay messages between customers and sellers. That service is discontinued.
1. Who We Are — Responsible Party
WEBOST (Pty) Ltd — Systems Development & Management + Consulting
Registration No: K2026/1226/71
Director / Information Officer: Colliat Ringani
Address: Marlboro, Sandton, 2063, South Africa — Online Only — No Walk-ins — No Home Street Address Disclosed, We Operate From Home
Email: hello@webost.co.za
Phone / WhatsApp: +27 68 199 1579
Service Area: Whole of South Africa. All work is done online via WhatsApp / Email. No physical office, no walk-ins.
What We Build: Any System, Any Business, Any Idea, Any Industry. What We Advise: Marketing, Business Formation, Research, Compliance. See pricing on pricing.php.
WEBOST never discloses Director home address. Business address is area only, for safety / POPIA. If you have a POPIA complaint, contact the Information Officer at hello@webost.co.za. You also have the right to complain to the Information Regulator of South Africa.
2. What Personal Information We Collect — Per System
We only collect what we need to give you a quote, build your system, list you on WEBOST Market, or run your Consulting session. Different systems need different info — see below. We do NOT collect ID numbers, bank card numbers, bank PINs, OTPs, passwords in plain text, live location, delivery pins, or health information. WEBOST will never ask you for bank PIN or OTP. If someone asks, it is not WEBOST.
2A. For ALL Clients — What We Always Collect
- Business info: Business name, Your name, WhatsApp number, email address, area, services + prices, tagline, logo / photos you send us.
- Enquiry info: Name, WhatsApp, email, message you type on contact form on index.php, about.php, pricing.php, templates.php, with your consent tick. You choose System, Custom System, or Consulting in the form.
- Technical: IP address, browser type, pages visited, cookies (see Section 8).
2B. Per System — Who Needs It, Why, How, What We Collect, Benefits
- 🍔 Ordering System — Kota / Spaza / Food. Who: Kota shop, spaza, food stall. Why: Customer needs to order without calling. How: Customer sees menu → taps item → order auto-fills on WhatsApp. What we collect: Customer name + WhatsApp (typed by customer) + order items. Benefits: More orders, menu visible. We do NOT collect: Pin, live location, card details. Customer pays owner direct — Cash / EFT.
- ✂️ Booking System — Salon / Barber / Beauty. Who: Salon, barber, nails. Why: Client needs to book without calling while you are busy. How: Client picks service + date/time → booking goes to WhatsApp. What we collect: Client name + WhatsApp + service + date/time. Benefits: Bookings while you work, less no-shows.
- ⭐ Enrolment System — Creche / Pre-School. Who: Creche, pre-school, aftercare. Why: Parent needs to apply online. How: Parent fills Enrolment Form → form goes to WhatsApp + Email. What we collect: Parent name + WhatsApp + child name + child age + class. Benefits: Trust, enrolments at night. Note: Child info is only shared with the creche owner, never public, never used for marketing.
- 🚗 Driving System — Driving School. Who: Driving school, Code 8/10/14. Why: Learner needs to book lesson. How: Learner picks package + area → booking goes to WhatsApp. What we collect: Learner name + WhatsApp + Code + area. Benefits: Packages clear, bookings organised.
- 🛒 Online Store System — Shop / Clothing / Sneakers. Who: Shop, clothing, sneakers. Why: Customer needs to shop 24/7. How: Customer adds to Cart → cart sends order to WhatsApp. What we collect: Customer name + WhatsApp + cart items + delivery area (typed by customer). Benefits: Shop open 24/7, bigger orders. We do NOT collect: Card numbers — PayFast (where used) handles payment, WEBOST never sees card.
- 🚲 Courier System — Delivery / Courier. Who: Courier, delivery, bakkie hire. Why: Customer needs quote instantly. How: Customer enters From + To → Quote Calculator shows price → books → booking goes to WhatsApp. What we collect: Customer name + WhatsApp + From + To + size. Benefits: Quote in 10 sec. We do NOT collect: Live GPS tracking of customer.
- 🏗️ Quotes System — Builder / Plumber / Electrician. Who: Builder, plumber, electrician. Why: Owner needs to quote fast + track who owes. How: Owner adds items + prices → Quote PDF goes on WhatsApp → mark Paid / Unpaid. What we collect: Client name + WhatsApp + quote items + prices. Benefits: Quote in 30 sec, get paid faster.
- 📱 PWA App System — Any business with repeat customers. Who: Shop, food, salon, church, school. Why: Customer needs to open business fast from home screen. How: Customer taps link → Adds to Home Screen → opens like an app. What we collect: Same as the system inside the PWA (order / booking / quote info above). Benefits: Repeat orders. We do NOT collect: Contacts, photos, location from phone. Installing a PWA does NOT give WEBOST your contacts, photos, or location.
- ⚙️ Custom System — Your Idea, Built For You Only. Who: Business with multiple services, branches, staff, or NEW idea. Why: Normal system too small. How: We plan flow + pages with you → build custom → you test → LIVE + managed. What we collect: Only what that custom flow needs — e.g. staff names, tenant names, booking details, order details — as agreed on WhatsApp before build. Benefits: Built for YOU only. Note: Custom system data belongs to that client, never shared with other clients.
- 💡 Consulting — Marketing / Formation / Research / Compliance. Who: Person with idea, new business, or business stuck. Any industry. Why: Needs advice before spending. How: 1-on-1 WhatsApp / Call → Research + Advice → Written action plan → We implement if you buy a System. What we collect: Your name + WhatsApp + Email + business idea + notes from session. Benefits: Advice + Implementation. We do NOT share: Your idea with other clients. Your idea is confidential.
WEBOST Market Visitors: We do not collect your info to browse Market. Market shows client business info only — see Section 5.
3. Why We Collect It — Purpose
- To reply to your quote / enquiry and contact you on WhatsApp / Email.
- To advise you in Consulting — Marketing, Formation, Research, Compliance — and to write your action plan.
- To design, build, host and manage your System — Ordering, Booking, Enrolment, Store, Courier, Quotes, PWA App, Custom System.
- To list your business on WEBOST Market — only with your consent, only the business info you gave us for your system.
- To send invoices, payment confirmations and managed rental notices.
- To improve our website and prevent fraud / abuse.
We will not use your information for a different purpose without your consent.
4. Legal Basis & Consent
By ticking the consent box on our forms, or by filling start.php, or by booking Consulting, you consent to us using your information for the purpose above. Specifically:
- WEBOST may display your Business Name, Area, Services + Prices, and WhatsApp number on your own system, because you asked us to build that system for customers to contact you.
- WEBOST may display the same business info on WEBOST Market, because you agreed to free listing when you went LIVE.
- For Custom Systems with logins: WEBOST may store staff / seller / tenant logins for that client’s system only. Those logins belong to that client’s business, are never shared with other clients, and are never used by WEBOST for marketing.
- For Consulting: WEBOST may store your idea + session notes to write your action plan. Your idea is confidential and is never shared with other clients.
- For Enrolment Systems: WEBOST may store child name + age only to send enrolment to the creche owner. Child info is never public, never used for marketing.
You can withdraw consent anytime by emailing hello@webost.co.za or WhatsApp +27 68 199 1579 with “STOP”. Withdrawing consent after system is LIVE will pause your system + remove Market listing. It will not delete invoices we must keep for SARS.
We do NOT sell your personal information to anyone.
5. WEBOST Market — What Is Public (IMPORTANT)
WEBOST Market at webost.co.za/marketplace.php is a public listing page. Read this carefully:
- What is PUBLIC on Market: Your Business Name, Area, Services + Prices, Tagline, and WhatsApp number as shown on your own system. Anyone can see it and WhatsApp you. Plus what system you use — e.g. Ordering System, Booking System, Quotes System.
- What is NEVER public: Your Client Pass, your email, your payment proof, your home address, your ID, your bank details, your staff / tenant / seller logins, your Consulting notes / idea, and child info from Enrolment Systems.
- If you do NOT want your WhatsApp public: Do not go LIVE. Tell us on WhatsApp before launch and we will not list you. Once LIVE, your WhatsApp is public by your choice, because customers need to contact you.
- WEBOST does not share your Market data with advertisers or third parties.
6. Who Else We Share It With
- Service Providers: Hosting (DirectAdmin), domain registrar, payment provider (PayFast where used), WhatsApp / WhatsApp Business. They only get what they need to do their job.
- Your Customers: On your own system, your customers see only what you chose to show — menu, prices, services. They do NOT see your email, your Client Pass, or other customers' info.
- Law: If required by law, court order, SARS or law enforcement.
We do NOT share one client’s system customer data with another client. We do NOT share Consulting ideas with other clients. We do NOT share Enrolment child info with anyone except the creche owner.
7. How Long We Keep It
- Quotes / Enquiries / Consulting notes: 12 months, then deleted. Consulting action plans kept 12 months, then deleted unless you ask us to keep them.
- Client Systems / Invoices: 5 years (SARS / Companies Act requirement). If you cancel, system is paused, content kept 30 days, then deleted. Invoices kept 5 years.
- WEBOST Market Listings: Removed immediately when system pauses / cancels.
- Enrolment child info: Deleted when enrolment is withdrawn or 12 months after enrolment, whichever is first, unless creche owner asks us to keep it for school records — then creche owner is responsible.
8. How We Protect It
We use SSL (HTTPS), secure DirectAdmin hosting, password-protected databases, private sessions, CSRF protection, and limited access — only the Director has full access to the database. Clients only see their own system via Client Pass. Staff / tenants on a Custom System only see what that client allows them to see. If we suspect a breach, we will notify you and the Information Regulator as required by POPIA.
9. Cookies
We use essential cookies to make the site work (e.g. remember your cookie choice, form session) and basic analytics to see which pages are visited. We do NOT use cookies to track you across other websites. You can accept or block cookies in your browser. Our cookie banner asks for your consent.
10. Your Rights (POPIA Section 11)
You have the right to:
- Ask what information we have about you.
- Ask us to correct or delete it — including asking us to remove you from WEBOST Market, or asking us to delete your Consulting notes / idea.
- Object to us using it for marketing.
- Withdraw consent at any time.
- Complain to the Information Regulator.
To exercise any right, email hello@webost.co.za with subject “POPIA Request”. We will respond within 21 days.
11. WhatsApp & Marketing
We will only send you WhatsApp / Email marketing if you asked for a quote, became a client, or booked Consulting. Every marketing message will tell you how to opt out (reply STOP). We will stop within 5 working days. Order / payment / LIVE / invoice / booking / quote messages are NOT marketing — they are service messages to complete your system / Consulting.
12. Children
Our services are not for children under 18 without a parent / guardian. Consulting clients must be 18+. If you are under 18, please ask a parent / guardian to contact us using their own phone. WEBOST does not knowingly collect information from children under 18 without parental consent — except Enrolment Systems, where a parent / guardian gives child info to the creche, and the creche is responsible for that consent.
13. Changes To This Policy
We may update this policy when the law or our services change. The latest version will always be at webost.co.za/privacy.php with the date at the top. Continued use after an update means you accept the new version.
14. Contact Us
Information Officer: Colliat Ringani
WEBOST (Pty) Ltd • K2026/1226/71 • Systems Development & Management + Consulting
Marlboro, Sandton, 2063, South Africa — Online Only — No Walk-ins
hello@webost.co.za • +27 68 199 1579
See pricing on pricing.php • See examples on pricing.php#examples • See systems on templates.php • About on about.php
